Services

Services Overview

InfoFlow's high-impact project expertise delivers industry-leading data management solutions customised to deliver on your enterprise's data management needs.
Beyond the integration and configuration of next-generation Informatica solutions, InfoFlow will partner with you to conduct a free assessment of your environment,
support the development of your data management roadmap, and optimise your data management programme through ongoing support, maintenance and specialist training.
Benefit from our high impact, added value support services such as free health checks for the duration of your contract, on-site support and skills transfer!
In-country partnerships for ongoing maintenance and support.

PROFESSIONAL SERVICES

Fast-track your next-generation data strategy. InfoFlow's high impact engagements for customers across Africa deliver a full range of professional services, based on our proven implementation methodology, to help you maximise the value of Informatica software in your environment.

InfoFlow has all the resources your organisation needs — including the tools and accelerators, the industry's leading data management-specific methodology, and the most experienced team — to successfully guide your data management projects from strategy to completion. We deliver the project 'right first time' and leave behind a reusable platform that makes each subsequent project easier.

DATA INTEGRATION

InfoFlow Professional Services (IPS) has delivered hundreds of successful data integration projects for leading enterprises across Africa, using our tried and trusted methodology — Velocity.

This methodology ensures rapid, successful project implementation by experts with extensive on-the-job, industry-specific knowledge. This means that InfoFlow's integration experts avoid the mistakes that less experienced consultants make and ensures that the Informatica Platform is deployed to your greatest advantage.

TECHNICAL SUPPORT

InfoFlow is committed to providing high-quality, timely customer service and technical support. Our local support centre in Johannesburg offers a variety of flexible support options including communication via email, telephone or online. In addition, our 'follow the sun' model gives our customers across the continent access to support engineers 24/7.

With a clearly defined a set of processes and procedures that ensure a consistent and efficient approach to problem isolation and resolution, our support desk resources include a sophisticated, centralised call logging and tracking system that provides automatic escalations based on severity and priority of the issue.

Our Clients

What We Do

High impact engagements for customers across Africa deliver a full range of professional services, based on our proven implementation methodology,
to help you maximise the value of Informatica software in your environment.

Partner of choice

High-impact project expertise in industry-leading data management solutions customised to deliver on your enterprise's data management needs. Beyond the integration and configuration of next-generation solutions, InfoFlow will partner with you to conduct a free assessment of your environment, support the development of your data management roadmap, and optimise your data management programme through ongoing support, maintenance and specialist training

Shorten time to value

As the pace of business speeds up and the velocity of data from the Internet of Things increases, organisations are finding it increasingly difficult to capture and process big data in real time without either expensive, manual processes or the integration of fragmented point solutions. A systematic approach to big data management enables you to quickly and repeatably get more business value from more big data without more risk.

Seamlessly integrate data from old and new worlds

Extend your data integration from existing on-premises systems to the cloud, big data, IoT systems, and new enterprise applications and databases swiftly, painlessly, and cost-effectively. Use the single data integration system with high-performance processing and connectors to everything you need.

Reduce technical complexity and improve business agility

A modern hybrid data integration hub architecture enables organisations to eliminate point-to-point integration, reduce complexity, and improve overall optimization while providing self-service access for distributed teams.

Self-service governed data

Self-service data preparation enables faster business access to more trusted insights so the right people get the right data at the right time. Our risk-centric approach to protecting big data automatically classifies sensitive data and proactively detects threats of unauthorized data access or proliferation. Based upon assessments, data can be non-intrusively protected for secure access to contextual information.

Improve trust and understanding of data

Enable business users to find the most relevant and trusted data with governance and lineage through metadata.

Why Choose Us

Whatever your enterprise's data management needs, InfoFlow's expert team can assist. At every level of data management maturity, InfoFlow offers high impact solutions, services and training to optimise your data management and support the delivery of real-time quality data you can trust.

InfoFlow is Africa's only pure play data management software company meeting enterprises' growing need for maximum data quality from the ground up. Supporting solution integration and architecture, data governance, risk management and compliance, backed by extensive added-value support and the continent's only Informatica-authorised training, InfoFlow is Africa's leading niche data management specialist.

DATA QUALITY ASSESSMENT